Shipping policy

Shipping Policy

Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.

📦 Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation message with tracking details.

🚚 Shipping Time

We aim to deliver your order as quickly as possible:

  • Within City: 2–3 business days
  • Other Cities: 3–5 business days
  • Remote Areas: 5–7 business days

Delivery times may vary due to unforeseen circumstances such as weather conditions or courier delays.

💰 Shipping Charges

  • Standard Shipping: Free / Flat Rate (update as per your store policy)
  • Cash on Delivery (COD): Available across Pakistan

Any additional shipping charges will be displayed at checkout.

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS or email so you can track your package in real-time.

❗ Delays & Issues

While we do our best to ensure timely delivery, delays can occasionally occur. If your order is delayed beyond the expected time, please contact our support team.

📦 Incorrect Address

Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by customers.

🔁 Failed Delivery Attempts

If delivery fails due to customer unavailability or incorrect details, the courier may attempt re-delivery. Additional charges may apply.

📞 Contact Us

If you have any questions about shipping, feel free to contact us:

  • Email: shopifysunnahfood@gmail.com
  • Phone/WhatsApp: +92-3460690152