Shipping policy
Shipping Policy
Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.
📦 Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation message with tracking details.
🚚 Shipping Time
We aim to deliver your order as quickly as possible:
- Within City: 2–3 business days
- Other Cities: 3–5 business days
- Remote Areas: 5–7 business days
Delivery times may vary due to unforeseen circumstances such as weather conditions or courier delays.
💰 Shipping Charges
- Standard Shipping: Free / Flat Rate (update as per your store policy)
- Cash on Delivery (COD): Available across Pakistan
Any additional shipping charges will be displayed at checkout.
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS or email so you can track your package in real-time.
❗ Delays & Issues
While we do our best to ensure timely delivery, delays can occasionally occur. If your order is delayed beyond the expected time, please contact our support team.
📦 Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by customers.
🔁 Failed Delivery Attempts
If delivery fails due to customer unavailability or incorrect details, the courier may attempt re-delivery. Additional charges may apply.
📞 Contact Us
If you have any questions about shipping, feel free to contact us:
- Email: shopifysunnahfood@gmail.com
- Phone/WhatsApp: +92-3460690152